Dynamic and results-oriented Creative Group Director with a PMP Certification, showcasing a wealth of experience in leading creative project teams and excelling as an accomplished account leader. Demonstrated proficiency in overseeing multi-million-dollar accounts and steering large project management teams, adeptly navigating both waterfall and agile project management methodologies. With a solid foundation built over 18 years in the field, I bring a comprehensive skill set encompassing creative production and project management, coupled with a decade of proven success at the helm of director-level teams.

Client Relationship Management:

• Foster and strengthen relationships with key clients, understanding their business objectives, goals, and challenges.

• Ensure client satisfaction and act as the primary point of contact, addressing concerns promptly and providing strategic guidance.

• Collaborate with clients to identify new opportunities for growth, offering innovative solutions that align with their marketing objectives.

Campaign Strategy and Execution:

• Develop and oversee the implementation of comprehensive digital marketing strategies that align with client objectives.

• Lead cross-functional teams to execute campaigns, ensuring timely delivery, budget adherence, and high-quality outcomes.

• Monitor and analyze campaign performance, providing clients with actionable insights and recommendations for optimization.

Financial Management and Growth:

• Manage account budgets, forecasting, and financial reporting, ensuring profitability and ROI for both the agency and the client.

• Identify upsell and cross-sell opportunities to expand the agency's services within existing accounts.

• Collaborate with internal teams to drive new business development, participating in pitches and proposals to secure new clients and projects.